Notebook Monitoring

Today, we find more and more users are discovering that working their best means getting away from the office. With Internet speeds increasing, the mobile user now finds ways of increasing productivity, whether it's visiting a client across town or across the country, or simply working from the home.

Unfortunately, if away from the office means away from your IT department. Down time not only results in loss off productivity, but can result in loss of customer revenue.

The Managed Wise solution does not differentiate if the user is local to your network or if the user is working remotely. Notebooks are monitored in either situation using the same best practices that we employ with our Desktop Monitoring. If a problem does arise, the user can request that we attempt to resolve the issue remotely, where as they just approve our remote access to the notebook.